Patients

Thank you for choosing Capital Nephrology Associates.  We are dedicated to the care and treatment of patients with kidney disorders, kidney transplant patients and patient who are on dialysis.  We have multiple locations servicing Austin and the surrounding areas for your convenience.

 

Appointments

To schedule, reschedule or cancel an appointment with one of our offices, please contact one of the following phone numbers depending on the office location you are trying to reach.

Call (512) 320-1500 for any of these locations:

CENTRAL:

Main office at St. David’s Medical Office Building

3000 N. IH-35, Suite 635, Austin, TX 78705 
SOUTH:

South Austin – 4207 James Casey Drive, Suite 306, Austin, TX 78745 

Kyle – 5103 Kyle Center Drive, Suite 104, Kyle, TX 78640

Bastrop – 441 Hwy 71, Suite H, Bastrop, TX 78602

Lockhart – 1009 West San Antonio St, Lockhart, TX 78644

Call (512) 832-0999 for any of these locations:

NORTH:

Georgetown – Medical Park Plaza, 3201 S Austin Ave, Suite 325, Georgetown, TX 78626 

Round Rock – 16010 Park Valley Drive, Suite 100, Round Rock, TX 78681

North Austin – The Arbors at Creek’s Edge, 4100 Duval Street, Bldg IV, Suite 102,
Austin, TX 78759

Please note:  If you need to change the date or time of your appointment, please call at least 24 hours before your scheduled appointment time to avoid a late cancellation fee.  Please arrive 15 minutes prior to your appointment time.

 

Please bring the following items with you to all of your appointments:

  • Referral from your primary care physician (if applicable)
  • Insurance Card
  • Any copay amount you are responsible for (if applicable)
  • A detailed list of all medications you are currently taking including dosages or medication bottles

 

Office Hours and After Hour Contacts

Patient care is provided at our Austin office locations Monday through Friday from 8:00am to 5:00pm. One or more physicians are on call 24 hours a day.  After hours, our on-call physician(s) can be reached by calling the Medical Exchange at (512) 467-5381 or (512) 458-1121.

In the case of a medical emergency, please call 911.

 

Insurance Plans and Billing

Capital Nephrology Associates accepts most insurance plans in our area including Medicare, Medicaid, HMO's, PPO's and indemnity insurance plans.  Please check with your insurance company to verify that we are providers for your plan.  If you are part of an HMO or other plan that requires referrals to our office, please coordinate with your primary care physician for a referral prior to your appointment with us.  If we are not participating with your plan, please let us know, and we will work with you to obtain an individual agreement for your care. 

Our billing staff works together with our patients to ensure services received are processed correctly and expediently.  The billing office may be contacted at (512) 382-0037 regarding your concerns.

 

Pharmacy and Prescription Refills

If you need a prescription refill, please contact your pharmacy.  The pharmacy will send us a fax or electronic request for your refill.  Please allow 48 hours for a routine refill.  If you have a prescription related question, please call our office during normal business hours, Monday through Friday, 8:00am to 5:00pm at (512) 320-1500 for our Central offices and at (512) 832-0999 for our North offices.

 

We know you have a choice in your healthcare needs.  Thank you for choosing Capital Nephrology Associates.