CAPITAL NEPHROLOGY MEDICAL GROUP

Chronic Care Management & Care Coordination Program

SMS Text Message Communication Consent

Capital Nephrology Medical Group offers text message (SMS) communication to patients enrolled in our Chronic Care Management (CCM) and Transitional Care Management (TCM) programs as part of their ongoing care coordination.

How Patients Opt In

Patients provide consent to receive SMS messages at the time of enrollment in our care coordination program. Consent is obtained directly from the patient during a clinical encounter or enrollment conversation, and is documented in the patient’s medical record. Enrollment is voluntary, and patients may decline SMS communication while still receiving all other program services.

By providing a mobile number and agreeing to participate in the program, patients consent to receive recurring text messages from Capital Nephrology Medical Group related to their care, including appointment reminders, wellness check-ins, medication and care plan follow-ups, and care coordination outreach.

Message Frequency

Message frequency varies based on each patient’s care plan and needs. Patients typically receive periodic check-in and care coordination messages each month.

Cost

Message and data rates may apply, depending on the patient’s mobile carrier and plan.

How to Opt Out

Patients can opt out of SMS communication at any time by replying STOP to any message. After opting out, no further text messages will be sent. Patients may also request help by replying HELP, or by contacting our office directly.

Privacy

Capital Nephrology Medical Group protects patient information in accordance with HIPAA and applicable privacy laws. Mobile information and consent are used solely for care coordination and are never sold or shared with third parties for marketing purposes. Please see our Privacy Policy for details.

Contact

Capital Nephrology Medical Group
1111 Exposition Blvd, Suite 300
Sacramento, CA 95815
Phone: 916-564-6232
Email: john.howard@cnmgonline.com