Dr. Patel is a very great doctor, very easy to talk to and understand. He does not keep his face in the computer during your visits and really seems to care! Very down to earth with a great bedside manner that explains things outside of a doctors vocabulary. His assistant is great at what she does, she is the only assistant in the office that runs the show. I like to call her the jack of all trades. If you can not understand the hard work she puts in for every patient you should sit in the waiting room for about 5-10 minutes and you will soon realize how good she is at what she does. Busy, yes but also Very professional and personable. They do not allow people to arrive late to their appointments which is understandable since that will push all of the rest of the appointments in the day behind which I can appreciate. I like to arrive for my appointments 5-10 minutes before my scheduled appointment time and Kim, the assistant always gets me in right on time. I never wait long to be called back or for the doctor to come into the room for my visit. I am very happy that I have this group on my healthcare team and would recommend this physician to EVERYONE!!